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Can I upload photos?

Yes—photos help us price faster.

Do you come to me?

Yes—convenience is the point.

Start to sold: how Carma works

Start online – Share your rego, kms and a few details.
Get an indicative price – We send a guide number based on what you submit.
On-site appraisal – A buyer meets you, checks the vehicle and talks you through the numbers.
Done – Accept the offer and we handle paperwork, payment and collection.

How we price your car

We combine live market data with the specifics of your car: year, mileage, condition, service history, features,
location/transport, and likely reconditioning costs. The aim is a price that’s fair and firm after inspection.

After you accept the estimate

A Carma buyer will contact you to confirm details and book the visit. We’ll run through ownership, any finance
owing, service history, spare keys, known damage/issues, your timing, and the best place to meet.

What we check when we visit

• Photos of key angles and the odometer
• Exterior/interior walk-around
• Basic engine/road check or short drive (where appropriate)
• Price confirmation → final offer
• Paperwork signed, payment triggered, collection scheduled

Why your offer can change after inspection

Prices can move up or down once we see the car in person—based on actual condition, missing items (e.g., spare key), tyres, mechanical findings, or market movement since the estimate.

Will you always buy my car?

Not every time. We may decline if:
The finance settlement is higher than our offer and the shortfall can’t be covered
Ownership/PPSR/ID checks don’t pass, or paperwork isn’t in order
The vehicle sits outside our buy-box (e.g., extreme recon risk)

Note: You must be the legal owner or have written authority to sell. Agreed licence/RUC adjustments may apply.

What to have on hand

• NZ photo ID (driver licence or passport)
• Recent proof of address
• Bank account verification (e.g., deposit slip/letter)
• Registration details
• Payout letter if there’s finance owing
• Service history and spare keys (if available)

When the money lands

Once you accept the final offer, we pay by bank transfer. Most payments land the same day (subject to bank
processing). If collection is later, we can agree deposit/balance timing.

When you’ll hear from us

During business hours we aim to respond within 60 minutes. After hours, expect contact by 9am next business
day.

No WOF needed

No pre-inspection required. We buy the car as-is, subject to our on-site checks and standard verifications.